I had a wonderful experience with overnightcaskets.com. I found what I wanted online and then called them to make sure it was available and could be shipped to the funeral home we chose. Their customer service was wonderful! I spoke to two different people and both were very helpful and able to answer all questions and both were very professional and friendly! The casket was exactly like the picture and description on the website and it was delivered within 48 hours of the time I placed the order. It arrived in perfect condition. I would recommend this company!