Good morning, When I found this item on your site I was extremely happy since these sheets can be expensive. Unfortunately this sheets are not of quality. I am writing today because the fitted sheet actually split and the elastic snapped after 6 months. I’m hoping you guys will do an exchange for me since I’m a valued customer not only for overstock sheet club but for overstock as well. All the information is provided below. I look forward to a happy resolution. Thank you in advance. Hi Mark, Thank you for reaching out, I can see that you have only one order in your account here at overstocksheetclub.com, we are not affiliated with overstock.com they are our direct competitor. I see that order # 30575 was delivered on March 28. Unfortunately, the items in this order are not eligible for return/exchange. As per our return policy, items purchased online may only be returned within 14 days of receipt. Sincerely, Support Advisor