We moved out of our property end of November submitted all this information with meter readings to then be told we had moved over to OVO 6 weeks later after numerous phone calls emails and live chats my account is still open still being billed. Not a good service at all being told the same thing each time!! We will close the account this never gets done, oh a error on the system, you need to contact SSE, lots of different excuses but still the account is open when we no longer live there. Worst company I have dealt with by far still none the wiser of how you get them to close an account.