Sadly, I'm not with OVO by choice. I was with SSE for some 20 trouble free years and they merged with OVO. Since then, my account has been passed to a debt collecting agency even though I pay by monthly direct debit. I have received a gas bill for over £6,000.00 and we only have a gas combi boiler. OVO have now billed us for energy (gas and electricity has been lumped together) and nobody can explain how my direct debits are split between gas and electricity. Just been on the phone to them this morning and have been cut-off twice. An absolute shambles.
3 years ago
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