I cleared my balance and received an email saying everything was sorted and a statement would follow - it never did and OVO continued to take monthly direct debits from my account. They have stolen £217 of my money and the process of getting a refund is convoluted. Having spent 3 hours in one day on hold and talking to agents I can honestly say their customer service is shockingly bad. Their online systems are terrible and I would not recommend this company to anyone.
AVOID
3 years ago
OVO Energy has a
1.1
average rating
from
1,313
reviews
