Was transferred from SSE end Jan 2022. Have emailed Ovo Energy twice on their hello email address. No answer ?! I called their 0800 # at 18:47 yesterday + was told that they are open from 08:00 - 20:00 Mon - Thurs, but they were in fact closed for the day ? I called their 0800 # at 16:30 today. After 7.5 mins nobody had answered. Why are they chasing me for my monthly a/c ended 27/03/2022 when it is only 8 days after month end + their email says my a/c is a month overdue ?! This is complete nonsense. Their invoice for 28/02 - 27/03/2022 was only generated yesterday. It does not mention when you expect payment from me by ? eg Please pay by 06/04/2022 ie within 10 days. The balance of £43.87 includes £8.33 from the new month. So this is completely misleading. I was with SSE for 19 yrs 8 mths + was billed quarterly in Feb, May, Aug + Nov. No problems. Now they insist on billing me on the 27th of each month. Your website does not remember my card details. so I have to input them every time. This is quite backward.