I have submitted meter readings via phone to SSE on behalf of my elderly mother, last one being 31 March 2022. My mother received letter saying they have had no readings since 2021. Spoke to someone at OVO who said SSE have not transferred readings to them. I find this outrageous because the whole purpose of submitting readings on 31 March 2022 was to ensure correct rates were being charged when prices were increased.
3 years ago
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