I waited all day on Aug 15 for smart meter installation. No show. When I rang I was told engineer had installed it at different property but under my account number. Numerous calls constantly being told it will be sorted. I then was told congratulations we have taken your meter reading from your smart meter and this I your bill!! Just rang again as another very high bill has been sent to me and after listening to mind numbing music for 25 mins on hold was informed Alex from complaints will call me as he hasn't looked into all of my calls and complaints yet.
2 years ago
OVO Energy has a
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