Made a final payment when closing account in JAN 22 but somehow this payment was ignored and my balance remained the same (even though they took the money).
* I have sent six emails in the last 10 months to hello@OVOenergy.com with proof of payment attached but never get a response
* OVO keep ringing me for the past 10 months about an outstanding payment which I already paid and have proof of payment. I try to explain but their phone staff are absolutely clueless.
OVO Staff I have spoken to are Amanda, Daniel, Zethembiso and many others.
2 years ago
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