I moved home over a month ago and closed down my account as switched to a new supplier for the new home
I was told not to close my DD by OVO as I am in credit and they will need to refund me. Its been 6 weeks and still no refund, they have also taken £117 this month from my bank account and my DD is due again. So, my account is closed but they still keep taking the monthly DD as I was advised not to close due to the refund!
Why are companies allowed to get away with this!
2 years ago
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