I have never known a worse company for customer service. Hours waiting to speak to an advisor. I’ve had people hang up when they can’t answer my questions. Passed from person to person to be disconnected. Useless chat bot that loops to the same answers. I was even laughed at when I finally spoke to someone about my bills. And not one record of my calls. My MP has received many reports about your terrible service and mentioned it on the local radio station. I didn’t ask to join your pathetic company, I was migrated from SSE. I can’t wait to settle my balance and move from this excuse of a company. I wish that I could give you 0 stars for all of the stress that you’ve caused.