Customer service no longer exists. Sometimes you need to actually speak to a live person, going on line, is sometimes not enough. They seem to only deal with vulnerable people. For the rest of us, customer service no longer exists. Don't get me wrong, I've spoken to some very helpful and friendly people. Once, one of their staff started shouting down the phone at me, I just couldn't believe it. The company is not interested in a decent customer service, it affects their profits.
2 years ago
OVO Energy has a
1.1
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