Awful clients service and zero efficiency. I’ve been chasing them for months to get a new smart meter to pay the correct and actual energy I use. Every time I try to request it on their website “the demand is too high” to proceed. I spoke like 7 times with them through chat or over the phone, nobody could come to sort this out.
Also, the only time I managed to book an appointment, it was like a month of waiting, I took day off from work, and they cancelled the appointment like a few hours before.
It’s a joke, unacceptable.
2 years ago
OVO Energy has a
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