They lied , misrepresented my bill, offered a cashback when I followed up with supplier... I accepted cashback and am awaiting disconnection ... I will not deal with unethical companies.... their lies are evident in the email trail created. They responded quickly and nominated the fix from the outset as they could see their problem... I have a smart metre....they just did not fix it and when they eventually did offer some fix they continued to blame the supplier.... they took no responsibility and were deceitful
2 years ago
OVO Energy has a
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