Almost from day one, I’ve been plagued by the shabby way this company treats us pay by mail users . On the 3rd of January i posted a cheque to OVO , after a week or so I’ m told by email that I haven’t paid .I waited afew more days before going to Nationwide who informed me that my cheque had been cleared on the18th of January . Other cheques have for somereason failed to reach the PO box in Havant . Right now I’m being hounded because , again someone is not collecting the mail from the PO box. They tell me that I need help ? Which apparently involves my giving OVO access to my bank account . No chance!!!