My daughter had no choice but to go over to ovo due to sse selling out to them,nothing but problems,unable to top up despite letter from ovo stating everything set up,contacted ovo this morning to be told her meter had not migrated? Therefore she must let balance drop below £1 then make call again for someone to come to her meter? She has very small premature twins in her care and urgently needs assistance to enable her to ensure a constant supply of both gas and electricity to her home,to this end she was told its dangerous to send someone to assist if meter has more than £1 supply never have i heard so much twaddle in my life ovo get your act together a.s.a.p. or customers leaving will become the norm and your company will go the same way a few others have went recently,disgusting customer care.