Unbelievable levels of incompetence from OVO. Four hours wasted on web chat, texting with simpletons who offer no solutions, only transfer you to another simpleton who in turn requests that you repeat the issue ad nauseum. Quite gobsmacked by the terribly run company. I had to email 20 documents to them despite them having all of the information already. The left hand doesn't know what the right hand is doing. I am leaving for Octopus and advising all my family and friends to do the same. This is a sinking ship that's also on fire.
1 year ago
OVO Energy has a
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