The worst experience. I was migrated from SSE. They didn't even copy the correct address over. I'm disabled. I qualified for the Warm Home Discount. OVO applied this to my account as a debit and even charged VAT on top of it. Their billing is hard to read. I contacted their customer service department and was told I should contact the DWP to find out why OVO have applied it as a debit rather than a credit. They really are hopeless. I'm moving to Octopus.
1 year ago
OVO Energy has a
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