Awful company. Their billing system is hard to understand and mysterious charges appear out of no where. Their customer support team haven’t got a clue what day it is let alone how to actually help customers. I’ve tried to switch to another energy provider, three times they’ve blocked the move. Twice making up some silly excuse and third time, simply saying I don’t know why it was blocked and I’ll put a note on your file and hung up on me! All I want is to pay my final bill and be done with them but they won’t let me go! Avoid at all costs.
1 year ago
OVO Energy has a
1.1
average rating
from
1,340
reviews
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