Was moved to the company when existing supplier stopped trading. Not helpful in the slightest and possibly obstructive. Even a simple request, like sending direct debit documents to an elderly mothers address, who's suffering from dementia are refused. Apparently it's against the data protection act? They had sent the same requested documents 3 months earlier, but the instruction wasn't processed for whatever reason. Now they refuse to do this again.
1 year ago
OVO Energy has a
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