This is the worst company I have ever dealt with. They refuse to update my meter type on the national database so that I cannot switch energy supplier. They also cannot fit an appropriate meter at my property because they say they don't have any and they don't know when they will have one. Had a temporary higher rate dry meter since December. When you try to raise complaints, their customer service team fail to raise them and you wait the 45 only to hear nothing back. Now having to go to ombudsman 🧐
1 year ago
OVO Energy has a
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