I moved to Ovo 2 months ago, the worst decision I've made in connection with my energy. Terrible rude customer service, in the 1st 6 weeks I was emailed to tell me I was in debt, on an annual direct debit, where summer and winter balance each other. Then emailed offering a cheaper tariff, when I called to accept, the Philippines based customer.er service agent wants to charge me £190 exit fee from my current tariff, even though it is they who have invited me to change. Thinking of joining Ovo... think again and run.
1 year ago
OVO Energy has a
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