Appalling app - and now seemingly no means of logging in to your online account without using the app.
Up to date meter reading submitted and as we head in to summer , I wanted to request a refund of less than half of my significant credit but the app still doesn’t work. I notice on the forum a bug was identified 3 months ago but still not fit for purpose.
The help / chat pages on the app do not load properly on tablets/ iPads and I suspect that testing of the app was non existent. Shocking!
1 year ago
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