I think 1 star is too much for this absolutely incompetent company. 1st they sent a complete idiot round to install a Smart electric meter and he flooded my kitchen. 2nd incident, they came round to install my gas meter and the guys actual words were " sorry mate this is my second day and I have no clue what I'm doing". Thank god he told me. Then several missed appointments. And when I finally move home and stop with OVO/BOOST it took them 6months and 3 failed checks later to finally receive the money I was owed for remainder of my gad and electric. Absolutely terrible!!