Took their boiler cover / energy plan out 11.9.23. For some reason the boiler cover paperwork arrived two months after. The ‘engineer’ who rang didn’t know what an ATAG boiler was so I said I didn’t want him touching it. I moved supplier at the end of my contract. Ovo have charged me £30 to get out of the boiler cover plan as it lagged my ‘energy and boiler cover’ by two months. That was their issue. Telephone operative dismissive. Avoid this company.
10 months ago
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