Had a smart meter installed on the 11/09/2924 had £20.88 credit on my old meter,ovo said they would credit me £21.00 but still have not received my credit its coming up to 8 days know SO VERY DISAPPOINTED manged to arrange for a engineer to vist but the engineer was intitled to place credit on my meter,have spoke to several friends with the same issue and we come to the conclusion ovo say they we will send an engineer around to get you of the phone WISHED I NEVER GOT THE INSTALLED AT ALL DO PLEASE BE WARNED EVERYONE LOOK FOR ANOTHER PROVIDER SO UNHAPPY HOW IVE BEEN TREATED WILL NOT RECOMEND ovo TO ANYONE AT ALL NOT EVEN MY DEAD FRIENDS SO SO DISAPPOINTED think I will contact ofcom