I’ve once again been left stranded without electricity for the 3rd time since being switched over from SSE. It wasn’t a great start to begin with and has been an absolute nightmare ever since, continuous issues with the not so smart meter. To make matters even worse are the ignorance and incompetent customer service advisors, who need intensive retraining and people skills! I’m actually traumatised by my recent experience and won’t be continuing with this abysmal company, I can’t wait to see the back of OVO and never have to deal with their diabolical service ever again