Due to an error with the payment system, the amount was taken twice. I contacted ovo for a refund only to be told that I would receive a cheque within 7-10 days, I am absolutely outraged at this. The company were quick to take the payment by bank transfer but can't refund in the same way. I'm switching suppliers as this is extremely poor service, I really ont recommend them at all, steer clear.
5 months ago
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