Subject: Urgent Warning Regarding Ovo Energy's Messaging App & Online Services To all Ovo Energy Customers for January time of 2025 This company has breached their own data & protection policies of their own against yourselves their own customers at OVO Energy. 1) I am writing to alert others about a deeply troubling experience I had with Ovo Energy's messaging app & online services. 2) Over the weekend, I was asked to provide sensitive personal information through their messaging app, not suspecting any issues this was over my own refund themselves to me of £29.98p to me after stealing it from me themselves over the Christmas & New Year holidays of 2024 that is still unresolved with themselves at ovo energy. Little did I know, this would lead to fraudulent activities in my name, including unauthorized purchases at an Argos store & the creation of an insurance policy in my own name for an electronic personal organizer device This has been a distressing & unsettling situation. 3) I urge all customers to be vigilant and cautious when sharing personal information, especially through online to your own energy network providers for your own gas & electric.