If I could I would give 0 stars, worst energy company ever. The way they treat their customers is disgusting i phone up to pay a bill and they took payment and told me this was all sorted to then be chased with a debt collection letter chasing payment a week later. I have a young baby at home and we have never missed a payment to then have this treatment is horrendous my partner called this morning and they advised that they did mess up but have put the debt collectors on hold even though this isn't our fault! I think we will be looking for a new provider as the stress in this day and age is not worth it.