TERRIBLE, AVOID. When I moved into my flat I was made to sign with them. Paid everything on time, bills were reasonable... UNTIL i moved out and they hit me with a £500 bill. They kept calling, sending me emails, harassing me even though I had paid everything off. They then apologised and said, "sorry our mistake, you now owe us £183" then it went down to 80 or so. I have now have a debt collection agency chasing me ever since even, though i don't owe them anything and have paid all my bills off. Apparently the staff, and the whole company are absolutely incompetent. They told me that I would have to gather the evidence to prove this? Ridiculous. What kind of company makes the CLIENT sort it out when it is the company who have made a mistake? What kind of company can't track their customer records? I hope they go bankrupt and shut down as they are handsdown the worst managed energy company in the UK and the customer service is awful, lazy.