Utter Scum avoid My Bills are normally £50 - £54 a month, with two of the winter months being £66 ish. For some reason they upped my DD to £58 a while back which meant I was £20 in credit. They refused to refund me because they only refund over 1 month credit. This is illegal as ofgem states there must a legitimate reason to holding onto credit, "company policy" is not a legitimate reason. Then they decided to up my DD to £70 this is insane as I've never had a bill for that high & I just left them for Octopus. I wonder how long before I get my credit back from them.