Our agent Michelle Jackson was always available and ready to work with us when it was time to review potential homes. She provided excellent customer service as we often times received emails from her with houses that fit our preferences and once we had the opportunity to reviewed them she would take us around to those that we wanted to see. Furthermore, when we were not out looking at prospective homes should always checked in with us via phone to make sure things were going well or to see if we had any outstanding questions or concerns about the home purchase process. Overall, she really made an intimidating process more comforting and easier to navigate through.