I was lied to about the policy! I was told I would have rental coverage, I was told the only cost I would pay out of pocket was my portion, that was a lie, in fact I need to pay for the entire repair cost and wait 2 to 3 weeks for a reimbursement check. My car had been sitting at the dealership for almost 2 weeks because they are doing an inspection of thier own because the don't trust the dealership. I contacted them to dispute all of this and was told I bought the warranty and I should have read the policy and not believed the salesperson who is employed by them. The have also overcharged me every month and every month I was told it was fixed but it still hasn't been. I have tried to cancel one of the policies because I've had such a horrible experience with my other policy and they still haven't canceled it. I was told to call another company to do the cancelation so I did, they then send it to Ox car care but Ox Car care told me they didn't receive the cancelation but the 3rd party company told me it was sent to Ox car care the day I filed it. It's been 5 days and the policy still isn't canceled. The 3rd party company is calling to make sure it is canceled before I am charged again. This is the absolute worst experience I've ever had with a company! They lie to sell a policy and then tell you oh well when you discover their lies. WORST COMPANY EVER!!!
1 year ago
Ox Car Care has a
3.0
average rating
from
557
reviews
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