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Ox Car Care Reviews

2.9 Rating 572 Reviews
47 %
of reviewers recommend Ox Car Care

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Ox Car Care 1 star review on 16th July 2024
Anonymous
Ox Car Care 1 star review on 16th July 2024
Anonymous
Ox Car Care 1 star review on 28th April 2024
Ms Nicole
Anonymous
Anonymous  // 01/01/2019
We had car shield before and the car needed a lot of work the dealership call got the repair work approved right away, with your company it has to be sent in an email and it takes up to 72 hours to hear back from you and in the mean time I can’t get a rental car that your company says it will do , we have two cars under contract with you not very happy
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Posted 2 days ago
They told me they covered certain things so I purchased it. 7 months later I had a problem and they would not fix it I had to pay out of pocket. They are liars I would not recommend them to my worst enemies. Do not use them at all.
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Posted 4 days ago
I’ve decided NOT to purchase a warranty with OX because of Alllllllllll the BAD reviews. The one that REALLY Broke My Heart, was the Elderly Man w/a Terminally ill Wife!!! So Sad how this Company takes Advantage of innocent people!!😩😩😩😠
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Posted 2 weeks ago
I invested $17,500 here to trade based on their signals. The scammers provided me with videos of real trading based on signals, as well as screenshots of PNL. I was eager to earn the same, so I fell for it and invested the money. But I didn’t know that I was dealing with a fake broker, not a legitimate one. As it turned out, the scammers just took my $17,500 and then stopped responding and i got so worried about it, so I decided to share it out to my friends, before a friend of mine directed me to Mrs. ''' Morris Meihua '''.. she was the one who helped me recover all my lost both my profit and i was so glad, yo can also reach out to them if you are being scammed before or even finding it so difficult for you to withdraw the money which you have invested on any broker, they can help you out.... Kindly reach out to the details below.... WhatsApp: + (1) 5-5-9 2-1-4 9-9-1-4 Email: ( m_o_r_r_i_s_m_e_i_h_u_a_ ( @) g_m_a_i_l_.c_o_m ) ......... They are so fast and reliable100%..
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Posted 2 weeks ago
Ox Car care keeps lying saying they have not received the repair order from the dealership when the dealership has sent the repair order 6 times!!! They are a horrible warranty company!!!! Don’t waste your money and time!!!!
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Posted 3 weeks ago
My truck has been at the dealership for three weeks.Ox car care take there payment out of my account every month and also over charge me for three months of me having this warranty company. Ox Car Care still haven't paid for the problem that my truck has. I regret purchasing ox car care
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Posted 3 weeks ago
Total fraud got my debit card number and my vehicle information did not disclose the terms and conditions of the policy but already has stolen my money from my bank account cannot get a hold of anybody anymore since this morning one and a half hours on the phone they kept transferred me to different departments failed to return my money did not disclose honesty of the policy be aware of this company total fraud better to get a hold of the better Business bureau call your bank and stop payment
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Posted 3 weeks ago
I canceled ox care on September 17 and I am still waiting for my 129.00
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Posted 3 weeks ago
Abusive and harassing phone calls tell them to remove my number and they keep calling
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Posted 4 weeks ago
What’s the use of having a warranty and you can’t even use it. My vehicle is in the shop for a second time and they will not take care of it. That’s not covered under on our policy but you break down again be sure to give us a call ok bet. Broke down again thought it was something that dealership did but it wasn’t but in my defense I told them what was wrong in the first place but they found everything else wrong. Of course Ox doesn’t cover it. Now it’s in again and they don’t cover the part it was supposed to originally went in for ok cool, well do you cover this part then cause my vehicle is not moving and is stuck at the dealership nope we don’t but you can have them do a diagnosis and we can go from there. But if I just told you what it was then why go thru the extra.
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Posted 1 month ago
Folks. Not a one of these aftermarket car warranty companies are around after a few years. Can't pay out claims and remain in business. Impossible. They hire celebrities to speak good words but that's it...they hire. And have customers .....for positive speaking on TV ads. Don't fall for it. The claims reps will get creative with words to justify otherwise paying a claim you submit...you didn't maintain...da da da, oil sludge da da da...lack of maintenance records da da da...
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Posted 1 month ago
I contacted Ox Care Care less than 30 days ago to get a quote for a warranty on my 2016 Hyundai Sonata. I indicated to the representative that I needed to check my manufacturer’s warranty to move forward (I thought I still might have coverage remaining for the dealer). I was told that I could sign up and within 30 days get a refund if I requested it. Well, less the 5 days later I called them back to cancel the new warranty. They was told that I would see a refund via check in 7 days. After the 7 day period had passed I called back to find out where was the check. I was told that it was being processed and I should see it shortly. Another 5 more days had passed I reached out again and this time I was told that I would not be receiving a refund because I filed a complaint with my bank regarding the missing refund. At this point my bank has issued a temporary credit to my account. I am not sure how this will all turn out but I would like to let everyone know that they are a SCAM and that you should never consider buying a warranty from them.
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Posted 1 month ago
This is a project scam company they scammed us out of money and I am so upset but we going to have to handle this through BBB and other resources
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Posted 1 month ago
They have taken two payments out of my banking account. I have not received any proof of any coverage whatsoever. I believe this company is not a credible company.
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Posted 1 month ago
Can't say how much I recommend everyone to stay FAR away from Ox Car Care. They are a scam and will run you around, treat you like garbage and will leave you in the lurch. Try Endurance or another company, that won't treat you like garbage.
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Posted 1 month ago
First time using this service and it's been over 2 weeks my vehicle is at the dealers for repairs. According to the manual within 72 hours the claim department would process your claim NOT! I'm still waiting! Please be advised if you are planning to purchase a car warranty from OX Car Care read the reviews.
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Posted 1 month ago
Before you decide on oxcar, you might want to reconsider your choice. They just ripped me off for over $1,200. They delayed approving my claim so long that I had to pay just to get my car back. So they would not reimburse me for my costs. I'm 73 years old with a terminally ill wife and am on Social Security. I could barely afford to make the monthly payments as it was, and then they simply stole from me just as if they broke into my house and took my wallet. They should be ashamed of the way they treat their customers, but they are not. O, they did apologize to me, but I am still out over $1,200. Their apology does not buy groceries or medicine for my wife. If you are interested in throwing hard earned money away, go with oxcar. Otherwise, your smartest thing to do is to avoid them like the plagues of Egypt.
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Posted 1 month ago
I am so very thankful that I read the reviews for Ox Car Care. I was strongly considering purchasing a warranty plan from them. One of the first things that turned me off was an agressive salesman. They make it seems easy that you can cancel your policy in 30 days and get your money back, but thanks to the many people who believe that lie, only to find out it was truly a lie so I didn’t fall for it. Their sales people are only doing their job, but I cannot understand why they would work for a company who cons people out of their hard earn dollars, what if a company did that to one their family members. They have constantly called my cell phone 2-3 times a day, but I welcome their call because I like to remind them of their very bad online reviews and it seems like the sales person knows it because they realize that they cannot over come that objection and they always get off the phone with me very quickly. I highly encourage people to please read the reviews of all Car Warranty Programs before making a purchase.
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Posted 1 month ago
AFTER READING ALL THE BAD REVIEWS I DECIDED TO CANCELL MY POLICY BEFORE IT STARTED, AND BECAUSE THEY HAD MY CARD ON FILE THEY CHARGED MY ANYWAYS. INSTEAD OF RETURNING MY MONEY I WAS TOLD THEY NEED TO HEAR THE ORIGINAL CONVERSATION FISRT. GIVING ME THE RUN AROUND. STAY AWAY FROM THIS COMPANY
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Posted 2 months ago
Just completed a lengthy discussion with the agent; “Diante” and was close to proceeding with a contract with a verbal Quotation of $100. to review the contract for 30 days with an option to cancel after that time period. Before making a final decision, I request an opportunity to research the reviews on their website and was put on hold to speak with a person who identified himself as a financial manager, which insulted my intelligence. I have experienced this maneuver before and certainly recognized a “Closer” who wasn't successful at his objective. After hanging up; I proceeded to visit their website in an effort to research the “Reviews” It was very fortunate as I discovered that more than 90% of the response was very negative. “The morals to the story” are; make every effort to finish your “due diligence” before you make an uninformed decision.
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Posted 2 months ago
Ox Car Care is rated 2.9 based on 572 reviews