Ox Car Care Reviews

3.2 Rating 496 Reviews
54 %
of reviewers recommend Ox Car Care

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I called this company for a quote on my car to see how much it would cost and they have not stopped calling me at all they call me everyday harassment I would advise my personal opinion not to call this company and give them any of your information
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Posted 5 months ago
Lost job & called to CX acct. They were so nice at first and offered to defer month, and lower price going forward. However, they charged me the next month anyway & when I called to get credit, they refused. Cx'd acct due to BAD customer service and false promises.
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Posted 5 months ago
After seeing all these bad reviews, I would not think twice about getting this company. Thank you all for your reviews
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Posted 5 months ago
There are no words to describe this except, maybe, terrorism
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Posted 5 months ago
This is the only ext'd warranty my dealership will not accept. PLEASE PLEASE PLEASE before you buy one of these contracts call the claims line. 1 800 301 4074. I GAURANTEE IT WILL TAKE OVER AN HOUR TO TALK TO SOMEONE!! My customer's claim took almost one month to get declined. The reason they didn't cover the transmission? Oh because there was an engine oil leak also and they deemed that as a lack of maintenance. What does the engine oil leak have to do with the transmission failure?
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Posted 5 months ago
I read a lot of the reviews. I would think with this many complaints u guys would get a lawyer an sue the hell out of this company. They clearly are not doing wat they say. I wish everyone would review these type of companies before ever ever to consider giving them ur hard earned money. !!! IM NOT A CUSTOMER THANK GOD!! I WOULD SUE THE FU::: out of these scammers…ITS NOT WAT U GET BS. U SHOULD DO SOMETHING ABOUT IT!!!!
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Posted 5 months ago
Submitted a claim after paying forever and 1st claim was denied for lack of maintenance. I purchased my Porsche macon new and took it to the same dealer every 10,000 miles for oil change and whatever maintenance was due or required. I supplied the receipts to Ox and that was not enough. There has never been an oil leak in my garage and there is some seipage but they say long term oil leak(LIE). Lie only to deny claim. Nothing I can do. They screwed me.
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Posted 5 months ago
Don't buy this! Try calling several times to cancel my warranty. And no one will call you back. No one will pick up the phone. You're on hold for 30 minutes. Is the worst piece of s*** warranty ever period not only that, they did not cover anything, not even an oil change as they say in their ad.
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Posted 5 months ago
Well I hope this does help future customers because it sure didn't help me. I purchased their contacts. Paid my deposit or 1st month. When they sent me my contract nothing was what they said. So I cancelled the very next day verbally. Was promised by Michael that my money would be reimbursed. NOT!!!!! That was 5 months ago and still nothing. Please people DO NOT USE THIS COMPANY!!! TOTALLY A SCAM. And yes please do verify with them. This will be the do or lie time.
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Posted 6 months ago
If you buy from them you DESERVE what happens, because you're a moron
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Posted 6 months ago
signed up 1-30-23, after reading the booklet and seeing what they don't cover I canceled it. by filling out the page in there booklet and mailing it back like they said. Well it set in there mail room for two weeks, now they say I didn't cancel within 30 days and I cant get a refund. After calling multiple times they now say i need to take my car and get the mileage certified after eight months. I would not consider this company for any thing
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Posted 6 months ago
Too many bad reviews I'll go somewhere else. Thanks for not wasting my time
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Posted 6 months ago
You have to know that any company that calls itself Ox Care is telling you something..The Company name tells you that the Company is a Joke..a Scam..Beware of any Business that gives itself a stupid name...Horace N.
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Posted 6 months ago
What in the hell is a 30-day warranty when it comes to that type of business that is no warranty your warranty Ends by the time you're covered starts that's stupid, there's not even enough time to even use a warranty get real, you know you get what you got coming spending all that money on commercials where people don't want to use you, reason why it's because y'all harassed to hell out of the American people for the last few years with this extended warranty BS it is really not worth the money anyway, and who has ever heard of a average brake job costing $5,000 or better that is stupid you're taking advantage of the American people why don't you move to China and join the crowd that you deserve
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Posted 6 months ago
All they want is your money. They DON'T care about your vehicle or you!!
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Posted 6 months ago
I not only read the reviews, I read when the reviews posted. TOO MANY reviews were posted within the last TWO WEEKS!! A big thanks! I won't be trying Ox Car Care. Sorry, not sorry!
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Posted 6 months ago
This company Ox car care, the charge my credit credit card $4000 for my BMW 650 2018. I never give the Authorizationt to charge my credit card. And this company refuses to give that money back too me . Can any body help me wit me please. They don't want to give my money back to me.
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Posted 6 months ago
Remember any company that advertises as much as ox sucks. The only good extended warranties are the ones to dealer sells after that runs out after 7 years, you're out of luck. The extended warranty companies all suck.
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Posted 6 months ago
I called OX Car Care and they proceeded to tell me that the $75 was to get your policy over so that you could look at it for 30 days before your payments starts. During the their voice verification I stopped the lady and told I wanted to read more about the company and to stop the verification. Five hours later they I credit card had been it with 2-$75.00 charges. When I called the next day they said $75.00 was non refundable. I did not agree to the verification therefore nothing should have impacted my credit card.
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Posted 6 months ago
bad company they said they had AAA RATING FROM THE BBB JOKE LIED TO ME no customer service all messages
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Posted 6 months ago
Ox Car Care is rated 3.2 based on 496 reviews