On January 5th of 2024 I wanted to purchased an insurance for my sister (which turned out to be fake) for her 2013 nissan pathfinder on the same day after paying a sum of 75 dollars for the initial payment which was suppose to be a down payment to start the policy. I was told by the perauasive customer service representative that if i was dissatisfied that I could cancel it in less than 30 days. I just would have to call to cancel and I would guarantee my money back. I called in on the same day an hour later, and asked to cancel the policy. After I have read all the bad reviews this company had. The crooks has refuse to cancel. They're trying to push me into keeping it and told me not to pay attention to the low reviews.. I still told him that i wanted to cancel, but he hang up the phone on my face. this fight was continued for a whole 2 days trying to g et them to cancel the policy. Every time I called customer service would hang up on my face. Eventually 4 days later a lady decide to cancel my policy for me. Eventually they stated that i would receive my 75 dollars back, but it was never refunded. The frustration every day about when i would recieve my refund continued to be a constant fight. Ezekiel a manager supposed to be claimed I was suppose to receive the 75 dollars within 7 days by paper check when I called today on January 16 of 2024 he told the check was never sent out yet and hang up on me. I called back again a female crook told me March 12 of 2024 that's when my refund going out.That would be 2 months later. I still do not believe this nightmare and still probably wont get my refund. This company is deceiving crooks. They claimed to be a legal franchise to rob people of they hard earnings. I won; cause I'm smart to cancel fast without paying them more of my hard earnings all they stole are petty 75 bucks. I'm proceeding to court so they don't rob no one else anymore with fake promises and lies.