Refused to return or exchange a pair of leggings for being a few days out of the 30 day policy (due to ill health). For the sake of £40 and letting me be able to swap a pair or leggings they have lost a good customer! The customer service was also shockingly poor and unhelpful. Really need to up their game to compete with rival companies that know how to look after their customers and don't penalise you for bad circumstances.
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