If I could I would give 0 stars. I definitely dont recommend buying at Oysho. Terrible customer service. Because of an IT error in my account, I wasnt able to start my return. I contacted the customer service during the return period and didnt get an answer for 10 days. I contacted them again, by that time the official return period had already passed, They then replied, I cant send the stuff back because the return period had already passed...this is absurd...then I wrote them again, saying I am aware of this however it is their fault that I had a technical issue in my account in the first place and they didnt reply after my first mail for 10 days. I am still waiting for that reply but its been 4 days again...