I’m disheartened by the extremely disappointing customer service from Oysho. Despite multiple follow-up emails, I received part of my order in a dirty condition, necessitating a return. The rest of my items were not received, and obtaining a refund for the undelivered order has been a frustrating process with no response to emails. While the product quality is good, the overall experience has been disheartening, making this my last purchase from Oysho. Save your money and time elsewhere.