I strongly recommend that you DO NOT buy from here, the quality of products are so poor and the customer service terrible, I have never had my request dealt with seriously. I brought a pair of pyjamas, and within 2 days of wearing these the inner seam on one of the legs had come apart. These had not been washed. I contacted Oysho and was asked to send photos and date of purchase. I did this along with the receipt. I was then asked to send a picture of the inner label which I did. I was then asked to send a picture of the outer label which I obviously did not have as I had worn the item. They did not accept this via email so I had to call them which was eventually accepted. I was then told to return the trousers and they would refund. I have to pay to send the trousers back. I advised that I also wanted to return the pj top as I did not want it without the bottoms, as I was told they could not exchange the trousers and send me another pair out. They told me that returning the top was not possible as it does not have the outer tags. I would not have worn this if I had thought this would have happened. I have contacted oysho several times and they have not returned any of the calls I have made to discuss this, or ring me at different times than stated in my email. Terrible experience do not buy from.