Terrible Customer Service. It took me multiple attempts to get through to someone about a faulty item. I asked for a replacement (after a lot of back and forth), they finally agreed to it. I have it in writing from their customer team in an e-mail. I tried contacting them, asking for the replacement and they told me the item is sold out. I went on the site and found it IN stock. I asked again for a replacement and they refused to grant a replacement. They told me they could not provide a number other than what is on the customer service. Honestly, the WORST company customer experience I have ever had in my life.