Tony Alcarria at the Victoria Station was perfectly kind and helpful in tracking down the location of my backpack which contained passports for all travelers in our group along with a suite of expensive electronics. I had left it on a train earlier in the day while carrying a baby and lots of airport luggage. I recognized right after and another friendly agent Sonny attempted to catch it but was unable. Turned out it had gone to the end of the line and been collected by a conductor. It was a very happy train ride to pick it up.
11 months ago
Transport for London has a
1.6
average rating
from
53
reviews
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