If I could give them zero stars I would.
After a long delay of waiting for a delivery booked through them, when I contacted them they said, it's been over a week, the parcel must be lost- we can not help you.
I am annoyed as they took a payment for a job, collected the item then failed to deliver it.
They refused to refund the booking fee nor even made an apology. So I had to PAY them to loose my goods!
The value of the item was under £20 so we took no insurance. _ perhaps they just chuck low value jobs in the bin.