I wish I had come here first and read the reviews before placing an order with this awful company. They took my money for two pallets and told me everything was booked in. I waited eight hours on a Friday, only to be told by Palletways that P4D had not made the booking with them. Their chat button does not work and their telephone number is a recorded message sending you back to the website.
Nightmare experience so far - and the pallets are still with me!