Paack in Portugal: It works badly. Not delivers as previously announced. The delivery staff (drivers) are very friendly, but have not been trained or at least informed about the Portuguese postal system. Paack is not up to date! They still do not know that there is a central distribution place in Lisbon for parcels and packages in Portugal, from which deliveries are distributed throughout the country. This means that all deliveries are placed in a locker system in the individual towns and cities, from where the individual customer can collect their delivery close to where they live. Everything is organized digitally and the customer is given their own personal code for each collection. These lockers are accessible 24/7. Which the customer appreciates. Since Paack has been operating here, no times have been kept and deliveries are usually too late. Sometimes very lat. The ‘joke’ is that Paack then informs us that the delivery could not be handed in. Minimum for this company should be to connect with CTT!! Only that way they might do a good job.