Dishonest, lazy, incompetent. So we moved to a new home in the country a year ago, and most of our Amazon orders have been handled by PAACK. They delivered our daughter's birthday present 4 days late, so she did not have it for her party. When it arrived, we got no explanation, no apology. At least 10 other times, our orders have arrived days late. At least 3 times we have had orders marked as delivered, yet no one ever even drove by our house.. then arrived days late. One night, PAACK showed up at our house at 12:45am to deliver an order I assumed was going to be late. They must have gotten the complaint from Amazon which I had already filed. Amazon has compensated me at least 5 times this year, so PAACK is losing Amazon money. The absolute worst delivery company I've ever seen. I actually worked a season at UPS many years ago, and I know any driver who was this consistently undependable would have lost their job. A once a year mistake or tardiness is understandable. 10+ in a year is not. To mark a delivery as delivered is straight up fraud.