I ordered a custom diamond painting of my green cheek conure and it turned out horribly. As you can see in the photo I uploaded, he has bright green feathers. I could tell when I finally received my kit that the green was wrong. The most green color was an army green while the rest were basically black or gray. The most irritating part was that I tried to get customer service to correct the issue by sending a picture of the provided diamonds and asking for the correct shade of green because it was extremely obvious that it was wrong. Their response was that I had to actually apply the diamonds to the kit and send them a picture before they would issue a whole other kit. So basically spend time completing an incorrect painting in order to wait months for another that might be correct and do it all over again? I did it anyway because I wanted to spare other customers the distress of working with this company and have attached some photos. The green cheek conure is named for (you guessed it) green cheeks! And the diamonds included for his cheeks were all shades of brown and red. The army green in the back feathers is ok (at least its green) but so much duller than the photo I provided and surrounded b Ya a lot of dark brown and black (which his feathers are not as you can see from the attached photo). Another problem was that I ordered a bead organizer when I purchased the kit and the tracking showed it had been delivered but I had not received it. Customer service said it was still on the way and after waiting weeks to start the project and not receiving it, I just bought something else. I still have not received it. All around too bad because I was hoping to do a large order of custom diamond paintings for wedding photos for my family, but definitely not with this company. For all I know the brides white dress would turn out brown...