It is so hard for me to find and stay with a hobby...I have loved doing these especially on disability and keeps my mind off some of my health problems....I did some for my family last Christmas so they have something personalized before it was to late...so many to choose from as well ....love the assortment and to me customer service seems ok so far...of course all these come from different places so receiving it is anyone’s guess so I just order ahead when I am caught up....hopefully this fad doesn’t go out of style....I have got around 7 people to start doing these...