#USA4353 was the worst shopping experience. My wife & I are Canada Goose regular customers. I returned it because she did not like it. Somehow you sent it back to me, without any notification. I sent it back to you, the response was "I understand you're looking to get a refund for your return of order #USA43953. Since it's been more than 30 days since your order was delivered, it might not be eligible for a return or refund."